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1. Make sure the window is unlocked by moving the center lock lever(s) so they are pointing toward the right jamb of the window.

Note that on windows with two locks, both locks still point to the right to open the window!
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2. To raise the lower sash, firmly grip the handle on the lower sash rail and raise the sash up.

To lower the upper sash, firmly grip the handle on the sash rail and pull down.

3. To close either sash, make sure the center lock lever(s) is pointing toward the right jamb of the window before closing either sash.
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After closing both sashes firmly, move the centre lock handles from right to left to lock the window.


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Using a night latch to limit sash travel:

Important note - Night latches are not a safety feature. Consult your sales agent, dealer or your local building department regarding products that would meet local standards as a safety device or child restraint. Please inquire regarding sash restricting devices that meet your local code.

1. Slide the night latch on the upper sash into its open position by pressing the grooved surface upward.
(See picture to right)

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The spring-loaded latch will clear its retainer and protrude from the upper sash.


2. To create limited ventilation at the bottom of the window, carefully raise the lower sash until it is pressed tightly against the protruding night latch

If ventilation at the top of the window is desired, carefully lower the sash until the night latch is pressed against the top of the lower sash.


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Do not use sudden pressure against the night latch. This latch is designed to break under medium impact.

3. To close the night latch and allow for maximum ventilation, press the grooved, projecting part of the latch into the sash and slide it down until the lower lip is trapped behind the wall of the retainer piece.


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9

Tilting the sashes for cleaning:

1. Raise the lower sash until it is clear of the frame sill (suggested minimum 6"). (Do not attempt to tilt in the sash when it is too close to the frame sill.)


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 2. Hold the lower sash firmly at the tilt latches in the upper corners of the sash and press the spring loaded tilt latches firmly toward the centre of the window.

3. With the tilt latches clear of the frame, the top of the sash can be brought out of the frame. It will pivot toward you and then down. Take care to support the weight of the sash.

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 Important! Some VWD sashes are designed to be removed and disengaged for service at exactly 90 degree. Always carefully support the tilted sash when holding at or near 90 degree.

4. With the lower sash tilted down and allowed to rest against the sill, you can tilt in the upper sash.

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5. Lower the sash until it clears the frame head and repeat instructions 2 and 3 in this section. You can now clean the upper sash.

6. To replace the upper sash, hold the sash firmly. Assure yourself that the metal pivot bars that are attached to the sash have not lifted out of the groove in the frame retaining device (known as a shoe!). Reverse the motion of the sash until the tilt latches on both sides engage the frame with a click. Slide the upper sash out of the way and repeat the operation to restore the lower sash to its normal sliding position. If the sash is no longer stable and drops down, it is most likely because the metal pivot bar is no longer attached inside the shoe.


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