Note: the 100 Series has two side locks and the 100M Series has a single side lock handle that operates multiple locking points automatically.

1. To open your window, first, make sure that the Side lock handle(s) are in their "up" position.

2. If the Side lock handle(s) are on the left jamb, grip the operator handle and wind in a counter-clockwise direction to open the window. If the Side lock handle(s) are on the right jamb, grip the operator handle and wind in a clockwise direction to open the window.

3. In most cases, a window without sash restrictors can be opened until the sash is perpendicular to the frame. (Exceptions are small windows and egress windows using special hardware.)

4. To close the window, wind the operator in the opposite direction you used to open it. (Tip - Make sure the locking handles are still in their upper position before closing the window!)

5. Do not use force on the operator. Bring the sash into the frame and use the locking handle(s) on the side locks to tightly close the sash. It is preferable to lock the lower handle first.

1. Grip the screen frame on both sides by holding the protruding rail with each hand more than half way up the screen.

2. Flex the frame toward the centre of the screen and pull the top of the screen toward you until it releases from the window frame head.

3. Keep tilting until only the bottom of the screen is still attached to the window frame sill.

4. With care to not damage blinds or curtains, lift the screen completely out of the window frame.

5. To replace the screen, place the bottom of the screen so the small plastic "pins" sit in the narrow track at the frame sill.

6. Push the screen into the frame opening, starting with the lower portion of the screen and working toward the top. Once again, it is useful to put a little pressure toward the center of the screen to create a little flex in the material in order for the plastic, spring loaded pins to slip into the opening on the window frame.

7. If part of the screen doesn't easily engage flush to the window frame, a sharp tap with the palm of your hand should engage the screen.

1. A mild detergent can be used to clean the vinyl parts. Any good glass cleaner can be used to clean the glass.

2. To access the outside glass, fully open the window and remove the screen. Your arm will reach out in the opening between the sash and frame. With a large window, a small squeegee can help reach far corners of the outer glass. Do not allow silicone spray to touch the exterior glass.

3. After years of use, the outside of the window may pick up numerous pollutants. To remove dirt and restore your window use either a mild detergent or products labeled as vinyl cleaners.

IMPORTANT WARNING! DO NOT USE ANY SOLVENT ON A PAINTED EXTERIOR SURFACE OR INTERIOR WOOD GRAIN.

NOTE: Many solvents can dissolve or mar vinyl products. Do not use acetone or any other solvent on vinyl. Contact Vinyl Window Design Ltd. prior to using any other solvent.

To clean your exterior painted window or the interior wood grain laminate, use a mild soap solution or Windex type glass cleaner. Do not use harsh chemicals or abrasives.

4. Your hardware is treated to resist rust. If the hardware seems to operate sluggishly, a 100% silicone spray can be applied to the areas of moving contact to improve ease of operation. We recommend that this should be done on an annual basis or as required. Flushing out any dirt build up inside the window annually will also improve operation of the window.

5. If your window has "cleaning assisted" exterior glass, do not allow metal or harsh abrasives to touch the exterior glass.

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